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At Banner, we believe that if we take care of our employees, they will take of our patients and help fulfill our nonprofit mission to provide excellent patient care. We are honored to be recognized for our efforts to create a great employee experience.
 Best Place to Work Award – Based on feedback from employees in Phoenix-area facilities to an outside survey, Banner Health was named a Best Place to Work in the Valley for the third year in a row. We were one of the top four 2009 Best Places to Work in the Valley for extra large employers (organizations with more than 3,000 employees) by the Phoenix Business Journal newspaper and BestCompaniesAZ. Employees rated the organization based on questions relating to having close trusting relationships with direct reports, believing the organization will be successful in the future, and desiring it as a longtime place of employment. Gallup Great Workplace Award – As a result of Banner's commitment to fostering an engaged workforce, our organization has been recognized as one of the most engaged and productive workplaces in the world. We were one of only 23 organizations worldwide to be honored with the "2009 Gallup Great Workplace Award." This recognition places Banner alongside outstanding organizations like Qwest, Campbell Soup, Starbucks and Marriott.
Banner Health distinguished itself in four areas of award criteria:
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A census survey of at least 1,000 respondents – 26,007 Banner employees participated in the 2008 Q12 Employee Engagement Survey
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A Q12 response rate of 80 percent or higher – Banner Health's response rate was 84 percent
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A Q12 Grand Mean score of 4.15 or higher in at least half of the organization's workgroups – Banner Health scored a 4.15 or higher Grand Mean score in 58 percent of its workgroups (816 of 1,397 workgroups)
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A best practices portfolio that includes:
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A one-page description that explains how the organization linked engagement to business outcomes. Banner Health survey data showed:
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A direct relationship between highly engaged departments and likelihood to achieve budget targets
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A decrease in voluntary turnover in highly engaged departments
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A higher likelihood among engaged employees to refer friends and family to Banner Health.
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A strategic plan that highlights building engagement within the organization
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Banner Health has strategic initiatives that address and measure employee engagement
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Operational infrastructure is in place to ensure employee engagement is an ongoing, high priority focus. This includes organizational leadership to guide employee engagement activities
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Strategy Summits that bring together Banner's leaders around key strategies, including employee engagement
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Rich communications focus throughout the year to provide Best Practices information from top managers in Banner.
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20 workgroup-level best practice action plans, which is common in workgroups throughout Banner Health
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One example of a tool, program, or process that has been created or used to increase or promote employee engagement within the organization
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To improve actionable follow-up to information discovered through the Q12 Survey, Banner re-invigorated its efforts in the following areas: leader engagement plans, facility engagement plans, best practice sharing and increased accountability around engagement.
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